The Hospice conducts regular surveys of patients and carers across all of our services and makes recommendations for change based on feedback received.
Copies of survey outcomes are available from the Complaints Lead.
Complaints
All complaints are recorded and dealt with in accordance with the Hospice’s Complaints Procedure.
Verbal complaints can be made to members of staff but more formal complaints should be made in writing and sent to:
Complaint Resolution Lead
Dr Kershaw’s Hospice
Turf Lane
Royton
Oldham
OL2 6EU
Email: complaints@drkh.org.uk
Telephone: 0161 624 2727
